At Coaches247.com, we are committed to protecting your privacy and ensuring the security of the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our platform, including services such as SMS notifications and phone number verifications, powered by Twilio.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our site, use our services, or communicate with us. This includes, but is not limited to:

Phone Numbers: Collected for account creation, verification, and communication purposes. Email Addresses: For communication, notifications, and customer service.Other Data: Such as IP addresses, login information, and analytics data to improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Phone Verification: We use Twilio’s Verify API to confirm that the phone number you provide is valid and belongs to you. This ensures a secure and fraud-free experience on our platform.Communication: We send SMS messages related to your account, services, and notifications. We do not send marketing SMS without your explicit consent.Service Improvement: Data is also used for analytics and improving the functionality of our platform.

3. Sharing Your Information

We only share your information with third-party service providers, such as Twilio, to facilitate phone verification and SMS services. These third parties are only authorized to use your data for service-related purposes and are bound by strict data protection obligations. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

4. Opting Out of SMS Communications

You may opt out of receiving SMS messages by following the unsubscribe instructions provided in each message or by contacting us directly. However, certain essential communications, such as account verification and security alerts, are necessary for using our services.

5. Data Security

We take your privacy seriously and have implemented security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encrypting your data during transmission and secure data storage practices.

6. Your Rights

You have the right to:

Access the personal information we hold about you.Request corrections or deletion of your personal data.Withdraw consent for processing your information at any time, subject to legal or contractual restrictions.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at thewendyrobbins@gmail.com.