1. Introduction

Welcome to Coaches247.com. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our platform.

2. Services

Coaches247.com provides AI-driven coaching services, automated lead generation, customer relationship management (CRM), and sales automation through voice, text, email, and other communication channels.

3. Use of Services

By using Coaches247.com, you agree to use our services responsibly and in compliance with all applicable local, state, national, and international laws and regulations. This includes, but is not limited to, adherence to Twilio's Messaging Policy and other compliance requirements.

4. User Responsibilities

- Consent: You agree to obtain express consent from all recipients before sending any text messages, emails, or making phone calls using our services.
- Opt-Out: You must provide a clear and easy opt-out mechanism for recipients to stop receiving communications from you.

- Data Privacy: You are responsible for ensuring that all collected data, including phone numbers and email addresses, are stored and handled securely and in compliance with privacy laws such as GDPR, CCPA, andTCPA.No

- Spam: You agree not to use our services to send unsolicited or unwanted messages (spam). All messages must be directly related to your business and expected by the recipient.

5. Compliance with Twilio Regulations

Coaches247.com uses Twilio for messaging and communication services. By using Coaches247.com, you agree to adhere to Twilio’s

Acceptable Use Policy, including but not limited to:

- No prohibited content: You may not use our services to transmit illegal, offensive, or inappropriate content.

- Message Frequency: You agree not to over-communicate with recipients or send excessive or irrelevant messages.

- Respectful Communication: All messages and calls must maintain professionalism and respect the recipient's preferences and privacy.

- Consent Management: You must maintain a record of consent for each recipient to whom you send messages or make calls. You must comply with opt-out requests immediately.

6. Privacy and Data Security

Coaches247.com is committed to protecting your privacy and the privacy of those you communicate with through our platform. We collect and store personal information according to our Privacy Policy which complies with applicable data protection laws.

- Data Usage: Any personal data collected through our platform is used solely for the purpose of delivering our services.

- Third-Party Services: We may share necessary data with third-party services, including Twilio, to deliver communications. We ensure all third-party services comply with relevant privacy standards.

- User Rights: Users have the right to request access, deletion, or correction of their personal data by contacting us.

7. Liability

Coaches247.com is not responsible for any damages, losses, or penalties that may arise from the misuse of our services, including but not limited to non-compliance with Twilio's Messaging Policy, GDPR, CCPA, or TCPA regulations.

8. Termination

We reserve the right to suspend or terminate your account if we detect any misuse of the platform, including but not limited to violating these terms, sending unsolicited communications, or failing to comply with Twilio’s terms.

9. Changes to Terms

We may modify these terms from time to time. Any updates will be posted on our website, and continued use of the service constitutes acceptance of any changes.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions or your use of the service, please contact us at:

- Email:thewendyrobbins@gmail.com

- Phone: +1-213-718-3214

You can also review our Privacy Policy.